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Accessibility at Back

This statement covers Backburner (a task list), Backpack (files, documents and spreadsheets), Backdrop (a video editor) and back.dev (this site). It describes their accessibility, known limitations and how to request help or report a barrier.

This statement reflects our own testing and the limitations we have identified.

Accessibility standard

We work toward WCAG 2.2 level AA, the international guidelines for making web content accessible to people with disabilities. We do not fully meet this standard. Known limitations are listed below.

Back publishes this statement voluntarily. The UK regulations requiring an accessibility statement apply to public bodies, which Back is not, and the European Accessibility Act exempts very small businesses. We remain responsible for reasonable adjustments under the Equality Act 2010.

Current accessibility features

Known limitations

Our testing has identified the following issues.

How we test

We test manually with the keyboard, at increased browser zoom, in both themes, and with the macOS screen reader on selected screens. Backpack also has targeted automated accessibility and dialog keyboard tests. These checks do not establish full conformance with WCAG, and no independent audit has been completed.

Request help or report a barrier

Write to legal@back.dev with a brief description of what you were trying to do and what prevented it. Technical terminology is not required. We will respond.

We aim to reply within five working days. If a prompt fix is possible, we will give you a timeframe. Otherwise, we will explain the limitation and find another way to help you complete the task, including doing it for you.

If an issue remains unresolved and you would like advice about your rights, the Equality Advisory and Support Service advises people in England, Scotland and Wales about the Equality Act 2010.

When this changes

We will update this page and its date when we resolve a listed issue or identify a new one.